Managing your Allowed/Blocked Senders Lists in Outlook Web

 

Step 1: Log into the Outlook Web Application (OWA)

Sign in with your NorthStar email address and password

Step 2: Click the Settings icon

  • Located in the top-right corner of the screen

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Step 3: Type Blocked senders and domains in the search bar

  • Select the option for Blocked safe senders and domains

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Step 4: Manage the Block or Allow list

  • Use the + Add and delete (trash can icon) under each respective section to add or remove email addresses to either the Blocked senders and domains or Safe senders and domains lists:

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  • Addresses under the Blocked senders and domains list will bypass your inbox and quarantine filter. Use this for unwanted, spam, or phishing messages
  • Addresses under the Safe senders and domains list will bypass the quarantine filter and will be delivered directly into your inbox. Use this if you suspect the quarantine filter is quarantining genuine messages