1. What is the minimum OS necessary for my mobile device to connect to NorthStar accounts?
- iOS 18.1.1
- Android 13.0
2. What do I need installed on my mobile device to connect my NorthStar account to email and other apps?
- The following apps must be installed on your device depending on the OS:
iOS (iPhone/iPad)
o Microsoft Authenticator - Must be installed but does not have to be logged into, if you already have this installed and setup for MFA then you are already set.
https://apps.apple.com/us/app/microsoft-authenticator/id983156458
Android
o Intune Company Portal - must be installed but DO NOT LOG INTO THIS APP!, it just needs to be installed on the device.
https://play.google.com/store/apps/details?id=com.microsoft.windowsintune.companyportal&hl=en_US
3. What applications are protected by Mobile Application Management?
- Here is a list of apps protected by MAM and that will be allowed to share information between them:
o Outlook
o Word
o Excel
o PowerPoint
o Teams
o OneDrive
o OneNote
o Edge (must be installed to open links in emails or office documents)
o Adobe Acrobat Reader
o Box
o Mitel Connect
o Zoom for Intune
o VLC Player (needed to listen to audio attachments such as Voicemail on Android devices)
4. What changes will i notice when using managed apps?
- You will be made to create a PIN for each managed application. After setting up the PIN the first time you will be prompted for this PIN each time you open the app. If you have a biometric authentication setup on your device such as a fingerprint or faceID you will be prompted to use that instead of the PIN
5. How will I know that MAM is setup on my device?
- You will see the below screen the first time you open a managed app after initial setup or after MAM is pushed to your device