1. Open your Mitel Connect app on your laptop while connected to NorthStar network, or Mitel Connect app inside of Citrix.  Click on the three dots

 

 

  1. Click on Settings:

 

  1. Make sure that we have an External Number (Cell Phone) set up.  Click on Primary Assignment:

  1. Click on External Number, then Add New Number:

 

  1. Make sure it is set to Automatically Connect, then press Update

  1. Once External Number has been created, toggle back to Desk Phone:

 

  1. Click on Call Routing:

 

  1. Click on Start Wizard

 

  1. Check Simultaneously ring these numbers, then click SAVE

 

  1. Click on Back to close Call Routing

 

Once this is complete, all calls to your extension should ring desk phone, and cell phone.