IT Support Service Portal

Adobe 1

• How to upgrade Adobe Reader to Adobe Pro/Standard

Citrix 4

• How to Properly Log Off
• How to use multiple screens
• How to transfer files between Citrix and your local system
• Saving Files Outside Your Disk Quota (Download Instructions)

Commvault 1

• Using Commvault to Recover Information from M365

DUO 1

• Registering Duo

IT Support Service Portal 1

• Requesting Software via IT Support Service Portal

Office 365 2

• Enabling Macros on Excel
• How to Stop Teams from Auto Launching at Startup

Microsoft Surface Pro 1

• How to insert a SIM card to a Surface Pro

Mimecast 4

• Using Archive Search - VIDEO
• Mimecast Mobile: Archive Search - VIDEO
• Logging in to the Mimecast Portal
• Accessing a Terminated Employees Historical Email

Mitel/ShoreTel Phones 3

• Configure Mitel Connect Client
• Working from Home
• Forwarding voicemails to your email.

Mobile Devices 2

• Mobile Application Management F.A.Q.
• Logging into Microsoft Edge Mobile to Open Links in Outlook Mobile

NorthStar Employee Wi-Fi 6

• iPhone User's Unable to Connect to NorthStar Wi-Fi after iOS upgrade
• Connecting to Employee Wifi on Windows 10
• Connecting to NorthStar Employee WiFi on Windows
• Connecting to NorthStar Employee WiFi on Android
• Connecting to NorthStar Guest WiFi

See all 6 articles

Password Management 1

• Reset Your Password using Self Service Password Reset

Printer 4

• Extension Setup & Adding a Printer via Print Logic
• Set Default Printer Using Printer Logic
• Deleting a Printer Using Printer Logic
• Reset the Brother Printer Drum Counter

ReNu 1

• ReNu Driver Application

ViewPoint 4

• Adding the NRS Tracker Tab to Viewpoint
• How to access Vista Cloud (VEC)
• Viewpoint Request Form
• How to access Vista Cloud (VRL)

Web Browsers 6

• Microsoft Edge: Clearing Browser Cache and Cookies
• Google Chrome: Clearing Browser Cache and Cookies
• FireFox: Clearing Browser Cache and Cookies
• Google Chrome: Import & Export Bookmarks
• FireFox: Import & Export bookmarks

See all 6 articles

Windows 2

• Changing Default PDF Viewer
• How to Turn Off Smart App Control

Self Service Portal 0

SendThisFile.com 1

• Signing up for SendThisFile