IT Support Service Portal

Reassigning your Extension to another Shoretel Phone. 1. Press the “Voicemail” button and when you hear the chimes, Press “#” TWICE. 2. When...

Connect to ShoreTel Communicator, and then click “Tools” “Options” Under the “Call Handling Mode”, you can click on “Out of Office”, “Standard”, “In...

After you have logged in and went to “Tools” and “Options”, go back to “Call Handling Mode” for any of the 4 choices. From there, check the box “Enable ...

Setting up the Shoretel system to ring your cell phone for an incoming call instead of your desk phone. Open the Mitel Connect application. Then click on ...

The Shoretel phone system software is now called Mitel Connect. Please open the connect client. Once Open, click the Show Advanced link to enable the...

You can receive voicemails from the phone system as an email attachment so that you can listen to voicemails on the go. Open the Mitel Connect Client ...