Mitel/ShoreTel Phones
Reassigning your Extension to another Shoretel Phone.
1. Press the “Voicemail” button and when you hear the chimes, Press “#” TWICE.
2. When...
Wed, Aug 5, 2026 10:01 AM
Setting up the Shoretel system to ring your cell phone for an incoming call instead of your desk phone.
Open the Mitel Connect application. Then click on ...
Wed, Aug 5, 2026 10:02 AM
The Shoretel phone system software is now called Mitel Connect.
Please open the connect client.
Once Open, click the Show Advanced link to enable the...
Wed, Jul 1, 2026 9:44 AM
Please Note, the app on your phone must be open in the background in order to receive calls. Do NOT kill the app, leave it running in the background.
This...
Tue, Jul 28, 2026 4:07 PM
Open the Mitel Connect app
If in the office, open app on your laptop.
Working outside of the office, open ...
Tue, Jun 23, 2026 2:06 PM
Forwarding voicemails to your email.
You can receive voicemails from the phone system as an email attachment so that you can listen to voic...
Tue, Jun 23, 2026 2:18 PM
Open your Mitel Connect app on your laptop while connected to NorthStar network, or Mitel Connect app inside of Citrix. Click on t...
Tue, Jul 28, 2026 4:02 PM