IT Support Service Portal

NorthStar Employee Wi-Fi Troubleshooting:  iPhone Users not able to connect to Northstar Self Reg and/or Northstar Employee when upgrading to iOS 14.0...

Please begin by checking your wifi interface on the laptop. A grey color and “Wi-Fi turned off” will indicate that the laptop wifi is not turned on. Fix t...

Please begin by checking your WIFI interface on the laptop. A grey color and “Wi-Fi turned off” will indicate that the laptop WIFI is not turned on. Fix th...

For mobile connections. Select the “NorthStar_Employee” WIFI signal, you should get a prompt to enter your credentials. Identity: will be your username ...

Please begin by checking your WIFI interface on the laptop. A grey color and “Wi-Fi turned off” will indicate that the laptop WIFI is not turned on. Fix th...

Open up Wi-Fi settings and look for the SSID NorthStar_Employee and hit the blue “ (i) ” for more options.   Under the options page Turn Off Private ...